The PAS framework in email marketing stands for Problem – Agitation – Solution. It’s a powerful structure to persuade and convert your audience by guiding them through an emotional journey:
1. Problem
Start by addressing a specific pain or frustration your reader is experiencing—something that resonates immediately.
- Example:
“Tired of drafting email after email only to see dismal open and click rates?”
2. Agitation
Dig deeper. Highlight the consequences or emotional cost of that problem—what’s at stake if they do nothing.
- Example:
“Those unengaging emails aren’t just annoying—they’re costing you potential clients and money, leaving your inbox echoing with silence.”
This intensifies urgency and connection.
3. Solution
Present your product, service, or offer as the clear answer—focused on outcomes, not just features.
- Example:
“Use our Email Boost Toolkit: eye-catching subject lines, engaging copy templates, and proven send-time insights designed to increase opens and clicks. Try it free for 7 days!”
Why It Works in Emails
- Emotional pull: You’re not selling features—you’re solving problems.
- Natural flow: You walk readers from pain to relief.
- Action-oriented: You set up a clear next step (e.g. download, free trial, reply).
PAS in Action: A Sample Email
Subject line:
“Struggling with low email engagement?”
Email body:
Hi [Name],
You’ve spent hours drafting emails… yet your
open and click rates barely budge. That’s
frustrating—because each overlooked email
is a missed opportunity and lost revenue.
Let that continue, and your list could go
cold, your brand fades from memory, and
conversion stalls.
That’s why we built **Email Boost Toolkit**:
from attention-grabbing subject lines to copy
prompts that prompt clicks, it’s designed to
breathe life back into your campaigns. Try
it free for 7 days—no strings attached.
Here’s to your next high-performing email,
[Your Name]
Pro Tips for Applying PAS
Research deeply – uncover the specific pains your audience feels .
Agitate smartly – ask reflective questions, share relatable scenarios.
Solution clarity – articulate the benefits and include a concise CTA.
Test variations – tweak problem statements, intensify agitation, try different CTAs; analyze open, click, and conversion data.
What The Experts Say
From Reddit on email opt-in headlines:
“First, they identify the reader’s problem… Second, they agitate the problem… Finally, they offer the promise of a solution.” (reddit.com)
Wrap-up
The PAS framework is a tried-and-true way to write emails that get read—and act upon. It’s concise, emotionally resonant, and conversion-friendly.
Try swapping your standard promo email for a PAS-structured one—you may see open and click rates climb.
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